A new version of the firmware 2.1.22 is now available for the’Iridium GO!®. This release includes an update to correct an incorrect time and date issue for l’appareil Iridium GO!® and l’application GO!®. This issue results in incorrect time and date on device and app, which however does not affect the functionality of the device / application in any way. The calls, the data, SMS, SOS and tracking are still working normally. Only cases where a message (Fast gps, regular, SOS) contains a date / time, this will be incorrect. The order of messages in the Iridium GO application!® may not be observed, as well as missed voice calls. Upgrading the device to the new firmware version 2.1.22 will solve this problem.
It is recommended that all affected users upgrade to the new firmware version as soon as possible in order to resolve the issue on the Iridium GO device.!® ainsi que l’application Iridium GO!® corresponding. Some users who left their Iridium GO device! ® on, charging and who have not cycled their device may not immediately notice an offset in the time and date. However, after powering on the device, they will encounter the problem of displaying wrong time and date. It is therefore recommended to all users, whether they are currently facing this problem or not yet, update their device as soon as possible.
Firmware update instructions
Although this firmware update is not mandatory, It is recommended to do this as soon as possible to ensure the best experience for the end user.
To get the firmware V.2.1.22 and the update instructions, please see the page www.iridiumgoapp.com/fw
Application Update Instructions
A new update of the Iridium GO application!® iOS version 1.6.33 andAndroid version 1.6.20 is also available on their respective app stores. This app also contains time and date correction in addition to firmware update, i.e. SMS messages in inbox, the timestamp on the recent calls screen.If the user switches to the new application and not to the new firmware, the application goes :
- Fix the timestamp issue in the app so that all instances that show an incorrect timestamp will now be updated to reflect the correct time and date.
- Identify the firmware of the GO device!® when the app is connected, and notify the user to update to the latest firmware through a pop-up notification saying "In order to display the correct time and date on the Iridium GO device screen!®, the messages, SOS monitoring and alerts, please visit < iridiumgoapp.com/fw> for important firmware update instructions ».
Please note that simply updating the app and not the firmware will not resolve outgoing message timestamps such as tracking, the quick GPS message and the SOS message.
Although this update of the app is not mandatory, It is recommended to do this as soon as possible to ensure the best experience for the end user.
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