A new version of the firmware 2.1.22 is now available for the’Iridium GO!®. This release includes an update to fix an issue of incorrect time and date for The Iridium GO device!® et The GO app!®. This issue results in an incorrect time and date on the device and app, which however does not affect the functionality of the device/app in any way. Appeals, Data, SMS, SOS and follow-up are still working normally. Only cases where a message (Fast GPS, aftercare, SOS) contains a date/time, it will be incorrect. The order of messages in the Iridium GO app!® may not be respected, as well as missed voice calls. Upgrading the device to the new firmware version 2.1.22 will fix this issue.
It is recommended that all affected users upgrade to the new firmware version as soon as possible in order to resolve the issue on the Iridium GO device!® as well as the Iridium GO app!® Corresponding. Some users who have left their Iridium GO device! ® lit, charging and who have not powered their device may not immediately notice a time and date offset. However, after the device is powered on, They will encounter the problem of displaying the wrong time and date. It is therefore recommended for all users, whether they are currently facing this problem or are not yet, update their device as soon as possible.
Firmware Update Instructions
Although this firmware update is not mandatory, It is recommended to perform it as soon as possible to ensure the best experience for the end user.
To obtain the V.2.1.22 and the Update Instructions, please visit the www.iridiumgoapp.com/fw
App Update Instructions
A new update to the Iridium GO app!® iOS version 1.6.33 etAndroid version 1.6.20 is also available on their respective app stores. This app also contains time and date correction in addition to firmware update, i.e. SMS messages in the inbox, Timestamp on the Recent Calls screen.If the user switches to the new application and not to the new firmware, The application will :
- Fixed the timestamp issue in the app so that all instances that display an incorrect timestamp will now be updated to reflect the correct time and date.
- Identify the GO Device Firmware!® When the app is connected, and warn the user that they need to update to the latest firmware through a pop-up notification stating "In order to display the correct time and date on the screen of the Iridium GO device!®, Messages, SOS tracking and alerts, please visit < iridiumgoapp.com/fw> for important firmware update instructions ».
Please note that simply updating the app and not the firmware will not resolve timestamps of outgoing messages such as tracking, Fast GPS Message and SOS Message.
Although this app update is not mandatory, It is recommended to perform it as soon as possible to ensure the best experience for the end user.
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